Juahir is Syrian. She and her family came to Canada early 2016 as refugees. Her sponsors and EMCN are helping Juahir and her family to settle in Edmonton – and they’re helping her access the services she needs, for example through other C5 agencies such as Norwood Child and Family Resource Centre. The parenting and literacy program, a joint initiative between EMCN and Norwood, helps newcomers build relationships and supports with women in similar situations so that they become long term supports to each other. The program also helps build confidence – to the extent that Juahir felt she could take on an interview in English.